Recording, Analytics and Quality Management of Communications
Close compliance gaps, improve customer experience and analyze valuable data
We ensure the fulfillment of our customers’ next-level compliance requirements and offer an advanced customer experience with our omni-channel-recording and AI-driven analytics solutions.
Among our target groups are all companies that record their communications. Especially, financial institutions, contact centers, and public safety organizations have profited greatly from our services. We record, analyze, and evaluate interactions across all media – including voice, video, screen, chat, or meetings.